Before Emailing Us
Consider calling us instead. It is easy for you to email questions but sometimes
hard for me to reply because of the complexity of the answer. I don't want to
spend all day typing replies to people. I have so many other things to do. If
you do email us, be sure that your question has to do with specific items we
have for sale and are listed on our web site. If you are looking for a particular
mold, kiln, ceramic supplies or literature and it is not listed on our web site,
we do not have it. We will not email pictures of items or techniques.
WE DO NOT PUBLISH
A CATALOG OF SUPPLIES.
Mold Shipping Information
DELIVERY TIME OF MOLDS IS BETWEEN 3 AND 6 WEEKS.. The mold is made
when you place your order. Mold companies usually do not stock molds on their
shelves anymore unless the number of molds they carry is less than 500. Asking
us to speed up your order is totally futile, because we have no control over
the mold production schedule of the company that is making the mold.
Mold Shipping Costs.On almost every mold page, in the yellow column
headers at the top of the mold table is an input box that you can enter your
zip code to determine the approximate shipping costs for each mold. The shipping
estimate will be blank if the weight of the mold is unknown.
Multiple Molds Shipping Costs. You can determine the shipping costs
for multiple molds by adding the weights of all the molds you are interested
in that are made by the same company and then finding one mold that has approximately
the same combined weight from that same company. For example, if you want
3 Kimple molds, one weighing 5 pounds, another 3 pounds, and another, 22 pounds,
add up the weight, which will equal 30 pounds. Find one Kimple mold weighing
between 29 and 31 pounds. The shipping costs will be approximately that amount.
If the total weight is over 50 pounds, you must figure things differently
because there will be more than one box shipped. Do this: Divide the total
weight in two and find the weight of one mold having that weight. (For instance,
if the total weight of your molds is 90 pounds, divide by 2, to get 45 pounds.
Find a Kimple mold weighing about 45 pounds. Then take the shipping costs
and multiply by 2. If the total weight is 101 - 150 pounds, divide the total
weight by 3, find a mold of that weight and multiply the shipping costs by
3. Do a similar thing for every increrment of 50 pounds. Each box shipped
cannot be more than 50 pounds of mold weight. So it will take 2 boxes to ship
51-100 pounds, 3 boxes for 101-150 pounds, etc. Occassionally, more than one
company makes different molds of a particular mold company. For example, certain
Byron molds are made by Creative Paradise, while others are made by Starlite,
and others are made by Lakeland, depending on the mold numbers. An accurate
shipping cost cannot be figured if you are ordering multiple molds made by
separate companies.
Shipping Costs for Multiple Molds From Different Companies. Molds
made by different companies must be figured separately because they will be
shipped from different locations and have different shipping policies. Make
sure that when you do the calculations for multiple molds that you calculate
only those molds made by the same company. And, as stated above, there is
a possibility that a mold company may be represented at different production
sites, making the shipping more..
Other Mold Shipping Notes. In most cases, the approximate shipping
costs quoted is a little more than what is actually charged. When you place
your order, we get an authorization from the charge card company for an amount
a little more than what you will actually be charged in order to make sure
your card has enough funds for your order. This authorization reserves that
amount for us to actually charge later when your order is shipped. If you
are using a debit card, this amount will be immediately withdrawn from your
account but will still be held by your bank as escrow toward the pending sale.
When your order is shipped and we know the exact amount the manufacturer is
charging for shipping, then your charge card is actually charged the entire
amount of your order, including shipping. If you used a debit card, the difference,
if any, will be returned to your account by your bank.We will mail you a receipt
separtely showing all charges.
